Navod A. McNeil
Senior Product Support Specialist at Linedata
- Role
- Senior Product Support Specialist at Linedata
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Navod A. McNeil
Process-driven IT professional with 10+ years of experience spanning fund accounting…
Experience
Senior Product Support Specialist
Jun 2022 — Present
Deliver technical support to global clients leveraging fund accounting knowledge • Collaborate with the Engineering and IT teams to resolve software/server discrepancies• Utilize SQL prompts for data analysis and troubleshooting unresponsive programs • Distribute software licenses to clients• Organize meetings with clients to resolve open issues and provide onboarding training • Manage high-priority projects for multiple clients with precision
Education
Edgecombe Early College High School
High School Diploma & Associate's Degree
2007 — 2012
Strayer University
Master of Business Administration (M.B.A.)
2016 — 2017
North Carolina Wesleyan College
Bachelor’s Degree
2012 — 2014
Skills
- Admissions
- Financial Reporting
- Project Planning
- Troubleshooting
- Event Planning
- Outlook
- Customer Service
- Data Entry
- Emotional Intelligence
- Fundraising
- Time Management
- Social Media
- Microsoft Word
- Accounting
- Research
- Community Outreach
- Microsoft Office
- Strategic Planning
- Team Building
- Microsoft Suites
- Photoshop
- Teamwork
- Leadership
- Mfact
- Powerpoint
- Microsoft Excel
- Account Reconciliation
- Budgeting
- Public Speaking
- Foreign Currency Transactions
- Access
- Quickbooks
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