Navneet Singh

Business Analyst @Knack RCM

Mohali district, IN

Facilitated seamless communication between global stakeholders and a team of data analysts and ARs, ensuring smooth workflows and resolving interdepartmental bottlenecks.Revamped project management tools, integrating Planner and Trello to streamline workflows, cutting project completion time by 20% and boosting team productivity.Crafted detailed documentation, including BRD, SOP, and FRD, resulting in a 15% increase in team efficiency and process alignment.Delivered over 100 analytical reports using tools like Snowflake, SQL, and Power BI, providing actionable insights through impactful presentations to stakeholders.Automated and fixed 100+ dashboard issues, enhancing data quality and improving payment turnaround time by 20%.Analyzed large datasets to identify trends, enabling strategic decisions that reduced open ticket volumes by 20% and improved customer resolution.Developed complex Power BI dashboards with advanced DAX, delivering KPIs that improved product performance and resolution time by 25%.Optimized workflows by updating 100+ resources, performing data cleansing and manipulation, and managing master data with SQL, achieving 90% accuracy.

Loyola Institute Of Business Administration

Executive Post Graduate Programme in Business Analytics

Maharishi Markandeshwar (Deemed to be University) Official

Bachelor of Technology in Mechanical Engineering

Army Public School (APS)

Senior Secondary - Science Stream (Non-Med)