Navneet Saurabh

About Navneet Saurabh

As a Sales Strategist and a coach, I help professionals and companies accelerate growth through proven systems in sales, training, and client success. With 6+ years of cross-industry experience—spanning EdTech, BFSI, Coaching, and Digital Marketing—I specialize in building high-performing sales processes, enabling teams, and maximizing customer lifetime value. At UAbility, I work with B2B and B2C clients across SaaS, IT services, marketing, and coaching to build scalable systems for lead generation, client onboarding, and retention. I’ve directly contributed to increasing client NPS to 75%, improved conversion rates by over 22%, and coached founders and teams toward measurable business transformation. Previously, at BGD Tech, I trained a 90-member team across Sales, Support, and Quality, designed performance systems, and drove 130% revenue growth. Whether through FB/Instagram campaigns or high-ticket sales coaching, I help teams align execution with outcomes. My foundation includes roles in education counseling at upGrad and wealth management at Axis Bank, giving me a strong grip on consultative selling, client trust-building, and account growth across both B2B and B2C settings. If you\'re looking to scale your offer, train your sales team, or optimize your client journey — let’s connect. Specialties: B2B & B2C Sales | High-Ticket Closing | Sales Team Training | Business Coaching | Client Success Strategy | Sales Enablement | Digital Outreach | CRM Management | EdTech | Coaching Industry | BFSI Solutions

Experience

1. Business Coach

   UAbility

   Sep 2024 — Present · Gurugram, IN

   Strategic Sales Leadership- Coaching and guiding over 40 B2B and B2C clients across diverse sectors, including SaaS, IT, coaching, and marketing, to drive scalable growth and optimize customer journeys- Spearheading initiatives to boost Lifetime Value (LTV) and Net Promoter Score (NPS), achieving an impressive 75% increase through focused customer success strategies.Sales Process Optimization & Client Success- Advising clients on sales funnel design, offer structuring, and marketing strategy to improve lead quality and conversion rates, achieving a 22% increase in conversions- Leading client success initiatives including onboarding, retention, reactivation, and ascension, ensuring long-term relationships and customer satisfaction.B2B/B2C Coaching & Training- Providing tailored coaching on sales strategies, high-ticket closing, and consultative selling to help clients improve sales performance- Developing and implementing SOPs, sales scripts, and KPI dashboards to establish repeatable and scalable business systems.CRM Tools & Sales Enablement- Utilizing monday.com as a CRM tool to streamline sales processes, improve lead management, and enhance data-driven decision-making- Implementing efficient tracking systems and dashboards to ensure sales goals are met and sales pipelines are consistently managed.Performance Tracking & Continuous Improvement- Running regular performance reviews, Quarterly Business Reviews (QBRs), and feedback loops to track client progress and ensure continuous improvement in sales processes- Leveraging data-driven insights to align sales strategies with client objectives and drive consistent revenue growth.Cross-Functional Collaboration & Strategy Alignment- Collaborating closely with cross-functional teams to align sales strategies, ensuring seamless execution from lead generation to post-sale support- Advising on marketing strategies and partnership development to optimize outreach and expand market reach.

Education

• Birla Institute of Technology, Mesra

  Master of Business Administration - MBA

  2011 — 2016

• Indian Institute of Management Ahmedabad

  Certificate Leadership Skill

• Dhanbad Public School, Dhanbad

  Intermediate

  2009 — 2011