Navneet Sharma

IT Operations Lead (L5) @Amazon Web Services (AWS)

Hyderabad, TG, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

IT Operations Lead (L5) @Amazon Web Services (AWS)

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Hyderabad, IN

Supervise IT operations for AWS customer service teams across India, leading a team of 20 professionals to ensure optimal service delivery and operational efficiency while managing assets and ensuring compliance.• Enhance operational performance by implementing strategic IT initiatives, streamlining workflows, and optimizing resource allocation.• Execute strategic plans to upgrade IT infrastructure, improve processes, and minimize system downtime, enhancing overall performance.• Provide mentorship and guidance to IT professionals, conducting performance assessments and managing career development programs to foster continuous growth and professional excellence.

EDUCATION

2000 — 2003

Hemwati Nandan Bahuguna Garhwal University

BCA, Computer Applications

N/A

Project Management Institute

Project Management Profesional, Information Technology Project Management

SKILLS

Wintel SpecialistManagementGroup PolicyPeople ManagementHyper-VActive DirectoryWindows ServerVirtualizationTerminal ServicesIT Service ManagementCitrixVdiSoftware DocumentationTroubleshootingData CenterSenoir Citrix ConsultantVmware EsxCitrix MetaframeSoftware InstallationVmwareData MigrationDatabasesVmware KnowledgeServersItil

ABOUT NAVNEET SHARMA

A seasoned IT Project Management Leader with over two decades of experience driving…

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Navneet Sharma — IT Operations Lead (L5) at Amazon Web Services (AWS) in Hyderabad, TG, IN | Unifers