Navneet Dhawale

Senior Manager @Cognizant

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Senior Manager @Cognizant

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Mumbai, IN

EDUCATION

2010 — 2011

Indian Institute of Technology, Bombay

Internship Project, Research on Malignant Cancer

2001 — 2006

Bethany Convent School

Regular/General High School/Secondary Diploma Program

2007 — 2011

Dr. D. Y. Patil Institute of Engineering & Technology, Pune

Bachelor of Technology (B.Tech.), Bioinformatics

SKILLS

ComplianceTroubleshootingWindowsProject ManagementTeamworkEnglishSpecial OperationsCrmMicrosoft ExcelPowerpointC++ LanguagePublic SpeakingCustomer ServiceGap AnalysisResource ManagementIT Service ManagementBilling ProcessAnalysisObjective-CBudgetsStrategic PlanningTechnical Support

ABOUT NAVNEET DHAWALE

Navneet has over 10 years of global experience in IT industry in India – consistently delivering high quality, Service Delivery (Infrastructure Managed Services, Data Center Support Services, Service Desk Support Services,End User Services, Project Management,SLA Management, Resource Management and Account Management) Pre-Sales Support (Bid Management, Solution Design, RFx response, Response writing, Pricing, Client Solution Presentation and Transition)IT experience encompassing business knowledge in Providing the services for BFSI, Telecom and Health Care Domain. For each domain the highlighted KPI\'s are Project Management(IMS Services), Incident Management, Request Management, Problem Management, Change Management,Resource Management, SLA Management, Quality and CSI, Transition, Migration, Planning & Allocation and Management reporting.Experienced in managing projects, client interaction, handling key IT Vs Business initiatives, Senior Management reporting and process enhancement and implementationPresently working as Pre Sales Senior Manager- Infrastructure Management Services at 3i - Infotech, a global IT company providing transformation solutions & services.Navneet personal attributes are: Excellent Communication & Presentation skills, Solution Designing, Technical Solution which benefits customer business, Strong People Management,Resource Management, Good Peer Group Collaboration, Focus on Results with Innovative ways to achieve it, Highly Self Motivated.

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Navneet Dhawale — Senior Manager at Cognizant in Mumbai, MH, IN | Unifers