Navjot Kang

Head of Core Experience (Member Services Operations) @Chime

Chicago, IL, US
EMAILS
n••••••••@chime.com
MOBILE NUMBERS
+12•••••••41

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WORK HISTORY

Jan 2021 — Present

Head of Core Experience (Member Services Operations) @Chime

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Chime is the largest and fastest-growing player in the challenger-banking space, providing mobile and online banking technology in the U.S. on behalf of partner banks for over 10M accounts with no physical branches. We make managing money easy and help our members get ahead by eliminating many traditional bank fees like monthly fees and giving them access to their paycheck early with direct deposit. We’re proud of our mission, devoted to our members, and passionate about using technology to make financial health a reality for everyone. As the Head of Member Services Operations, I serve in delivering a world-class experience to our members and manage our outsource and in-house call center operations. As a team we obsess about delivering high quality experiences for our members that reflects Chime\'s mission.

EDUCATION

2002

FORE School of Management, New Delhi

Master of Business Administration (MBA)

N/A

Savitribai Phule Pune University

Bachelor of Engineering (BE)

SKILLS

Process ImprovementBudgetsOutsourcingBusiness AnalysisMisManagementCrmLeadershipTransition ManagementBusiness Process ImprovementOperations ManagementService DeliveryProject PlanningStrategyVendor ManagementTeam ManagementBpoPeople Management

ABOUT NAVJOT KANG

An accomplished analytical thinker and results driven leader focused on continuous…

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