Navjeet Paul
IT Projects Manpower Alberta @ManpowerGroup
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WORK HISTORY
IT Projects Manpower Alberta @ManpowerGroup
IT Strategy and Social Media Strategy. Being a Fortune 500 company, Manpower has been in the Alberta Marketplace for over 50 years, helping our clients win in the ever changing world of work. Our Professional Division is responsible for aligning high performing professionals with reputable organizations with a primary focus in IT, Finance and Engineering.In my current role I am responsible to develop the Information Technology and Social Media Strategy at Manpower Alberta. As a Change Management Specialist and ITSM expert, I play key roles in helping projects (change initiatives) meet business, schedule and budget objectives. I am experienced in ITSM process design, business and IT strategic planning and work on IT Infrastructure operational strategy. My experience also includes Project Management. I deliver value to the organization by executing and improving the business strategy. My demonstrated ability to develop high performance IT operational work teams that link IT strategies with the objectives of the business, therefore adding agility and efficiencies to business processes, makes me stand out from my peers.I specialize in IT Service Management, Change Management and Project Management.
EDUCATION
Service Management Art
ITIL Service Manager V2
Southern Alberta Institute of Technology (SAIT)
Electrical and Electronics Engineering
SKILLS
ABOUT NAVJEET PAUL
As an Information Technology Asset Management (ITAM) Subject Matter Expert (SME) and an ITSM Expert I am largely focused on continuously improving ITSM-related processes to increase service levels and manage risk to deliver value to the business, effectively managing costs to do more for less and avoid unnecessary expenditures and controlling the changes and IT resource expansion associated with evolving business initiatives and technology.In my role as an Subject Matter Expert I am engaged in implementing a comprehensive IT Asset Management program that is fundamental to managing the infrastructure that supports the delivery of IT Services to the business. The ITAM program is an important building block for our organization because it enables automated tracking, control and financial management of the assets (devices and applications) that comprise the IS infrastructure.I specialize in IT Service Management, Change Management and Project Management.
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