Navin Sharma

About Navin Sharma

1/3 geek, 1/3 business, 1/3 TBD

Experience

1. Head of Product

   ServiceNow

   Nov 2018 — Present

   Leading the vision and PM team on re-inventing the people, process and technology data platform, the heart of all ServiceNow Technology Workflow outcomes •Driving the re-imagination of entire UX with a maniacal focus on taking complexity out of user experience •Scaled Product team from 1 to presence now across US, India and Ireland •Overhauled the entire GTM strategy to better serve customers, sales, solution consultants and implementation partners; Working day to day with sales on closing pipeline in the frontend and with product success and customer support to ensure value realization for customers on the backend •Launched new integration program (Service Graph Connector) to capture data from 3rd party tools and drive customer outcome; Working closely with integration partners across security, infra, networking, config, deployment, O11y, AWS/Azure/GCP to provide customers with plug-and-play integrations for asset, event and log data; Drove the pricing, packaging and GTM; Worked closely with sales to get first customer win and put on a path to scale; 0 to 7K+ installs in 2yrs •Built new near-real-time ingestion engine and accompanying UI; Increased performance 2x and made the data mapping and normalization process simple, visual, and guided; 0 to 2K+ customers in 2yrs •Launched new NLQ Search capabilities; Launched new automated data management framework; Launched new ML based data identification and reconciliation capability; Launched new data visualization and data query capabilities; Launched ServiceNow CSDM, a single data model to connect plan, build, operate and service; Launching new Asset 360 product •Building a new compliance engine that will power all ServiceNow compliance usecase, from cloud to onprem and edge

Skills

• Enterprise Software
• Technology Management
• Big Data
• Programming
• Saas
• Product Strategy
• Financial Modeling
• Mergers & Acquisitions
• Storage
• Financial Analysis
• Security
• Systems Engineering
• Cloud Computing
• Technology Development
• Product Management
• Marketing Strategy
• Analytics
• Clustering
• New Business Development
• Product Development
• Cross-Functional Team Leadership