Navin Rohilla

About Navin Rohilla

Executive SummaryVisionary Digital Transformation Leader with 20+ years of comprehensive experience driving enterprise-wide transformation initiatives across multiple industries. Certified Lean Six Sigma Master Black Belt and Prince 2 Practitioner with proven expertise in Agentic AI solution deployment, call center optimization, and innovative product development. Significant experience in Strategic planning, Designing and development of Business Excellence, Performance Management system, staff recruitment & developmentACHIEVEMENTS• 150+ Lean Six Sigma continuous improvement/Strategic projects delivering revenue and cost impact of $ 20 Million• 500 + Continues improvement ideas implemented@ Ecommerce, Supply chain, HR & Finance domain• Quality practices implemented like SLA agreement, Quality audits, Capacity Model, standardization of training plan across HR services, Process Knowledge assessment, deployment of Associate evaluation scoring and Metric insights etc.• Led Global compliance transformation project in London and ANZ.• Supply chain transformation for Ola Used car selling business, Ola Dark Kitchen and Grocery Stores• Robotic process implementation in HR and Invoice processing.• Build the capacity Model to save 1.5 million USD• Designed & Deployed Balanced score card and Causal Analysis• Whitepaper written on Demand forecasting led to 100 Headcount save• Drove CMMI – Services maturity Level 5 @ MetLife GOSC.• Drove ISO 9001and 2008 certification to Max New York Life.• Conducted 50+Kaizen workshops and training.• + Resources Trained on process improvement skills• Trainer for – Lean & Six sigma, Consulting, Value stream mappingCertifications and Training completed• Advanced Strategy Management 1 year - IIM Kozhikode• Master Black belt - Indian Statistical Institute, Delhi• Black Belt – Motorola University, Asia pacific.• Advanced Analytics- IIM Ahmedabad.• Lean Management – Motorola university• Design for Six sigma – Motorola University.• Business Analytics Robotic process – Automation Anywhere• Prince 2 Practitioner• ISO 90••••08 Internal auditor• Situational leadership – The ken Blanchard.• PostgreSQL – Udemy• Python A to Z – Udemy.• Natural Language processing without code- Rapid Miner- Udemy• Tableau 2020 A to Z – Udemy• Principals of design thinking – Udemy and IBM• Digital Marketing – Udemy.

Experience

1. Director Process Excellence

   ADVATIX - Advanced Supply Chain and Logistics

   Sep 2023 — Present · Gurugram, IN

   Building the Marketing Execution platform for US client.Reduced Client escalation from 120+ to below 5 in months in span of 3 months.

Education

• Bangalore University

  Bachelor of Pharmacy, Pharmacy

  1994 — 1998

• Indian Institute of Management, Kozhikode

  One Year Professional Program in Advanced Strategic Management, Business Strategy

• Indian Institute of Management Ahmedabad

  Driving leadership excellence, MDP

  2013 — 2013

• Indian Institute of Management Ahmedabad

  Advanced Analytics for Management

  2014 — 2014

Skills

• Kaizen Facilitation
• Continuous Improvement
• Process Mapping
• Kaizen
• Anova
• 5 Why
• Smed
• International Project Management
• Business Process Excellence
• Spc
• Poka Yoke
• Process Management
• Green Belt
• Line Balancing
• Fmea
• Lead Time Reduction
• Kanban
• Process Engineering
• Statistical Inference
• Pareto Analysis
• Sipoc
• Aris
• Control Charts
• 5s
• Iso
• Business Process Improvement
• Tqm
• Quality Assurance
• Process Capability
• Qfd
• Dmaic
• Operational Excellence
• Heijunka
• Pmp
• Minitab
• Process Excellence
• Quality Management
• Linear Regression
• Logistic Regression
• Lean Sigma