Navin Dikshit
Founder @ The Biryani Republic | Scalable. Affordable. Loved Biryani chain
- Role
- Founder at The Biryani Republic
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Navin Dikshit
With 18+ years in India’s hospitality industry and a proven track record of award-winning…
Experience
Founder
Apr 2021 — Present · Udaipur, IN
As the founder of The Biryani Republic, a fast-growing multi-city Hyderabadi biryani brand, I have been responsible for driving operational excellence, building strong customer relationships, and scaling the business strategically. Through innovative marketing, a focus on quality, and a strong team, we’ve achieved key milestones, including 1 crore in revenue and recognition at the Swiggy Restaurant Awards for excellence in delivery performance and customer service.Key Responsibilities & Achievements:Brand Strategy & Vision: Led the growth of The Biryani Republic from a single outlet in Udaipur to multiple outlets in Indore, achieving ₹1 crore in revenue and a 40% CAGR in revenue since inception.Revenue Management: Managed two outlets, with Udaipur generating ₹5 lakhs per month and Indore ₹2 lakhs per month, optimizing operations, menu offerings, and local marketing efforts.Swiggy/Zomato Growth: Increased online orders by 40% YoY, refining menu listings and running targeted campaigns, and maintaining a 4.7+ rating across Swiggy and Zomato.Customer Retention: Achieved an outstanding 40% repeat customer ratio online and a 30% repeat customer ratio offline, reflecting strong customer loyalty and satisfaction across all platforms.Team Leadership & Employee Retention: Successfully led a team of 10 employees, fostering a high-performance culture, with no employee turnover since inception, reflecting a positive work environment.Operational Efficiency: Improved kitchen productivity by 25% and reduced operational costs by 10-12% through the implementation of effective SOPs and process improvements.Award Recognition: Achieved recognition at the Swiggy Restaurant Awards for delivering exceptional service and consistently exceeding customer expectations.Customer Engagement: Implemented successful loyalty programs and targeted promotions, driving customer retention and increasing repeat business by 30%.
Education
Great Lakes Institute of Management
PGPM-EX
2017 — 2018
IHM Hyderabad
Bsc in Hospitality and Hotel Administration
2002 — 2005
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