Navin Kumar Bothra R
Risk & Control/Banking Operations/Investment Banking
- Role
- Officer at Citi
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Navin Kumar Bothra R
Banking/investment banking/capital markets/Finance/AccountsSelf-Learner, Dedicated, Smart Candidate, a very useful asset for team & company.
Experience
Officer
May 2021 — Present
Job responsibilities in Citi Services:\\\\n\\\\na) As a part of Banking backend team,I handle various recovery processes for credit cards, which\\\\nincludes screening & updating of third party agencies, updating details on customer accounts, validation of customer Debts, processing other queries/requests/disputes received from customers etc\\\\nb) As a SME, I perform Quality Checks for the team & also assist in training of new joiners.\\\\nc) While consistently delivering 100% & above productivity with 99% accuracy, I also assist in allocation of queue, reporting, process improvements etc.\\\\nd) Have been assisting in testing automation tool and sharing ideas for improvement.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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