Navin Jha
Zonal Operations Manager | Avanse Financial Services | 24+ Years in Banking & Finance | Expert in Education Loans, Institutional Lending & LAP | Operations Leadership | Process Optimization | Customer Excellence
- Role
- Zonal Operation Manager at Avanse Financial Services Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Navin Jha
With over 24 years in banking and finance, Credila Financial Services has been at the forefront of my professional journey, where I currently serve as a Credit Manager specializing in education loans. My role involves managing the end-to-end credit underwriting process for secured and unsecured loans, ensuring compliance with internal policies and regulatory frameworks. By conducting in-depth credit assessments, analyzing diverse financial data, and engaging in personalized borrower discussions, our team consistently maintains high standards of creditworthiness evaluation and decision-making. My expertise extends to risk assessment and collateral evaluation, where I review property documents, legal opinions, and valuation reports to ensure sound lending practices. With a focus on operational precision and customer-centric solutions, I am driven to empower individuals in their pursuit of education while upholding the integrity and efficiency of Credila’s lending processes.
Experience
Zonal Operation Manager
Sep 2025 — Present
Zonal Operations Manager handling Education Loan, Institutional Lending, and LAP portfolios. Responsible for end-to-end operations including disbursement, documentation, and compliance across branches. Focused on driving process efficiency, service excellence, and strong coordination between sales, credit, and central teams to ensure smooth business execution and customer satisfaction.
Education
Subharti University
Master of Business Administration - MBA, Finance and Financial Management Services
Vinoba Bhave University
Bachelor’s Degree
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