Navin Jain

Business Analyst | Process Automation | Fintech | Sales & Business Strategist | Customer First | Senior Leadership | Business Development

Role
Customer Service Manager at Entain
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Navin Jain

Professional Synopsis: Experienced banking and insurance professional with 12 years…

Experience

  1. Customer Service Manager

    Entain

    Dec 2022 — Present · London, GB

    Explaining odds and different ways of betting to the customers including information about gaming machines.• Managing till by pay-in & pay-out of the customers, balance taking after the close of business for the day.• Reporting and suspicious betting patterns or under age gambling to the Manager.• Following appropriate company protocols of AML process.

Education

  • SM Lal

    Diploma; D.T.P , Basic Computer Science

    1995 — 1996

  • National Institute of Management

    EMBA, Banking and Finance

    2008 — 2009

  • Mumbai University

    BCom - Bachelor of Commerce, Finance and Banking

    2003 — 2004

Skills

  • Management
  • Time Management
  • Leadership
  • Banking
  • Business Development
  • Team Management
  • People Management
  • Credit Cards
  • Vendor Management
  • Relationship Management
  • Mis
  • Crm
  • Portfolio Management
  • Retail Banking

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Navin Jain — Customer Service Manager at Entain in Mumbai, MH, IN | Unifers