Navi Khera

Senior Order Management Specialist @WalkMe

San Francisco, CA, US

Oversee and ensure contracts are processed efficiently and accurately, in full compliance with company policies.• Collaborate cross-functionally with sales, revenue, billing, legal, and security teams to eliminate order processing bottlenecks and ensure seamless transactions• Drive process improvement within the quote-to-cash cycle, implementing scalable solutions to enhance booking accuracy and revenue reporting• Manage purchase orders (POs), oversee follow-ups and cancellations, and streamline workflows for greater operational efficiency.• Provide expert internal and external support, and resolving order-related issues to ensure prompt resolution• Lead workflow optimization initiatives, developing best practices, refining documentation, and enhancing business processes to improve efficiency.• Facilitate the customer onboarding, vendor form processing, and ad hoc customer request with precision and attention to detail

Clovis East High School

High School Diploma

San Francisco State University

Bachelor of Science - BS