Naveet Wahi
Customer Success | SaaS | eCommerce | Digital Marketing | Ex- Amex
- Role
- Customer Success Manager at Cvent
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Naveet Wahi
As a Customer Success Manager at Cvent, with over three years of experience, I contribute…
Experience
Customer Success Manager
May 2022 — Present · Delhi, IN
Managed a diverse client portfolio, driving customer retention and churn reduction.• Collaborated with internal teams to optimize client success and achieve 100% CSAT.• Developed the Pooled Success Model, improving support efficiency and scalability.
Education
Delhi University
Bachelor’s Degree
2010 — 2013
Skills
- Powerpoint
- Microsoft Excel
- Analysis
- Computer Proficiency
- Ms Excel Pivot Tables
- Data Analysis
- Sas
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