Naveen Suresh
IT Support at Blackmore Partners | B.S. Computer Science | Private Equity Industry
- Role
- IT Support Specialist at Blackmore Partners Inc
- Location
- Canton, MI, US
- LinkedIn followers
- 500 followers
About Naveen Suresh
I\'m a IT Support Specialist with hands-on experience across AWS, Azure, Python…
Experience
IT Support Specialist
Jan 2025 — Present · Chicago, IL, US
Administered Microsoft Exchange Online and Teams environments, managing mailboxes, transport rules, voice configurations, and MTR systems while resolving issues like NDRs, calendar sync failures.• Automated IT workflows using PowerShell, Azure, and Python including attendance tracking, mailbox audits, user onboarding/offboarding, and Teams policy assignments.• Strengthened email and communication security by configuring SPF, DKIM, DMARC, and Defender for O365 policies, monitoring phishing alerts, and implementing Conditional Access controls aligned with compliance standards.• Created technical documentation, trained 15+ interns on internal IT tools and policies, and collaborated with compliance and operations teams to improve system resilience and audit readiness.
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