Naveen L.
Senior Technical Program Manager (Staff/Principal scope) | Program Intelligence (Agentic) | Platform Modernization | Large-Scale Migrations | $200M+ Impact
- Role
- Senior Technical Program Manager at Intuit
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Naveen L.
Staff/Principal Technical Program Manager focused on Agentic AI for Program Ops and enterprise platform modernization. I lead high-stakes, cross-org execution across distributed systems, translating business outcomes into technical roadmaps that ship reliably at scale.What I DeliverAgentic AI for Program Execution: Built and led technical direction for an AI-powered program intelligence capability, including BOSS (BizOps Slack Service), a Slack-based natural-language status + program insights tool saving 300+ hours/year.Revenue & 0-to-1 Growth: Founding member of TurboTax Live, helping scale a new product line to paying customers in three years. Drove strategy for the ProSeries program delivering $200M+ annual revenue while cutting defects 50% YoY.Modernization at Scale: Orchestrated zero-downtime migrations (100M+ records) and led database modernization that removed licensing dependencies, saving $1M/year.Lean Operating Mechanisms: Built global execution across 24+ teams using automated escalations and 30-day dependency SLAs, cutting dependency response times 25% and reducing stakeholder meeting load 25%.Focus AreasAI Leadership: Agentic AI for TPM/Program Ops, GenAI/LLM integration, AI-enabled internal toolingPlatform Modernization: Distributed systems, cloud migration (AWS), microservices (Docker/Kubernetes)Strategic Execution: Multi-year roadmaps, risk management, operating cadence, executive stakeholder influence
Experience
Senior Technical Program Manager
Jan 2021 — Present
Education
Clemson University
MBA, Management Information Systems
2010 — 2012
VTU
Bachelor, Engineering; Electronics and Communications
2001 — 2005
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