Naveen Kumar Lall
Digital Transformation Leader | Driving Global IT & Security Excellence for Enterprise Clients | System Integration | Delivering Measurable Business Value with 25+ Years in Enterprise | Let’s Connect!
- Role
- Senior Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Naveen Kumar Lall
Igniting Digital Evolution: 25+ Years as a Global IT Program ArchitectWith more than two decades in the trenches of IT leadership, I thrive on transforming ambitious visions into seamless realities. My journey spans enterprise digital overhaul, service management, and cross-border delivery, partnering with CXOs and teams to conquer regulatory hurdles, fintech innovations, and telecom integrations across continents. Current Role and FocusCurrently steering digital transformation as Senior Manager at HCL Technologies, I orchestrate large-scale ServiceNow deployments spanning ITSM, ITOM, SecOps, vulnerability response, and integrated risk management. I guide programs from blueprint to go-live, harmonizing global squads, streamlining workflows, and boosting reliability while interfacing directly with vendors and executives to hit every milestone. Over the years.I\'ve piloted distributor systems and e-catalogues for major Indian conglomerates, enforced governance in high-stakes client programs for utilities and banking giants, and engineered NMS solutions for telecom operators in Southeast Asia. From security portfolios at legacy tech firms to API-driven architectures at global consultancies, each role has honed my edge in scalable IT delivery. Key Highlights & Core Expertise ServiceNow: Enterprise implementations across ITSM, ITOM, SecOps, IRM, and business continuity. Agile & Portfolio Governance: Scaled Agile frameworks, KPI tracking, risk mitigation, and multi-vendor orchestration. System Integration Expertise: APIs, middleware, ETL processes, XML/SOAP for fintech, ERP, and regulatory platforms. IT Operations & Delivery: End-to-end program ownership: roadmaps, UAT, stabilization in telecom and utilities. Let\'s Connect!Ready to collaborate on your next digital leap? Let\'s connect. I\'m geared for impactful discussions, frequent travel, and joint ventures in IT transformation.
Experience
Senior Manager
Nov 2023 — Present · Noida, IN
Leading enterprise-scale digital transformation programs, driving ServiceNow-led IT and risk modernization across global teams, complex stakeholders, and regulated environments.⇨ Delivered enterprise ServiceNow programs across ITSM, ITOM, SecOps⇨ Established governance models ensuring predictable, on-budget program execution⇨ Enabled integrated risk visibility across security, IT, and operations⇨ Orchestrated global cross-functional teams across multiple geographies⇨ Improved service reliability through workflow standardization and automation#ServiceNow, ITSM, ITOM, SecOps, Integrated Risk Management,#DigitalTransformation
Education
Birla Institute of Technology and Science, Pilani
MS, Software Systems
2001 — 2002
The Technological Institute of Textiles & Sciences
B.Tech, Computer Engineering
1995 — 1999
Skills
- C++
- Sdlc
- Solution Architecture
- Test Automation
- Web Services
- Core Java
- Soa
- Network Programming
- Clearcase
- Software Project Management
- Agile Methodologies
- Management
- Requirements Analysis
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