Naveen Kumar

About Naveen Kumar

As an Associate Director with over 24 years of experience, I lead our global marketing operations and communications, with a focus on creating a seamless omnichannel client experience.One of the key aspects of my role involves setting up Global Capability Centers (GCC) operations by aligning with multiple departments keeping in mind our long-term business value and client centricity driven by technology solutions and governance measures to streamline operations and enhance compliance. We leverage AI not as a technology enabler but a structural reordering of how we define work. This approach allows us to develop customer-centric strategies that deliver measurable ROI.At EY, I have the privilege of partnering with various teams to enhance business process efficiency and data-driven decision-making. This collaboration fosters a cohesive approach to our marketing and operations, empowering our organization to fulfill its purpose of building a better working world. Our efforts drive impactful engagement with stakeholders across diverse regions, ensuring we remain aligned with our mission and values.

Experience

1. Associate Director - Shared Service Marketing Operations - Brand, Marketing & Communications

   EY

   Nov 2019 — Present · Bengaluru, IN

Education

• NIS Sparta

  Global Management Program In Sales & Marketing Management, Marketing

  1996 — 1999

• Dr.G.R.Damodaran College of Science

  B.Com, Commerce, Accountancy

  1996 — 1999

• Indira Gandhi National Open University

  PGDMM, Marketing Management

  2002 — 2004

• Annamalai University

  M.Com, Commerce

  2000 — 2002

• St.Pauls Matriculation Higher Secondary School

  Secondary School, Accountancy,Commerce, Eonomics

  1994 — 1996