Naveen Kumar

Operations Manager @Azure Hospitality Private Limited

Delhi NCR, IN

Profitability, Training, MarketinLed operations across 15+ restaurants, overseeing P&L, staff management, customer experience, and new outlet openings, driving a 25% increase in overall revenue year-over-year.Spearheaded the successful opening of 6 new restaurant locations, completing projects 10% ahead of schedule and under budget, contributing to a 35% expansion in market presence.Designed and implemented a comprehensive training program for over 150 employees, resulting in a40% improvement in employee performance metrics and a 30% reduction in turnover rates.Established operational standards, enforcing strict adherence to SOPs, which led to a 20% increase in customer satisfaction scores and 15% reduction in operational costs.Collaborated with senior leadership and cross-functional teams to execute cost-saving initiatives, optimizing labor and food costs by 22%.

Rai University

Master of Business Administration - MBA, Hospitality Administration/Management

IHM - Bangalore

Hotel Management, F&B Service, Production & Training

NDPS School

International Business/Trade/Commerce