Naveen Kharwar
4+ Years of WordPress Mastery // Senior Technical Support Engineer // Passionate Open Source Enthusiastic 💻
- Role
- Sr Technical Support Engineer at Brainstorm Force
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Naveen Kharwar
Hi there! I\'m Naveen, a WordPress developer with a focus on front-end development and a…
Experience
Sr Technical Support Engineer
Nov 2022 — Present · Lucknow, IN
Responsible for- Providing exceptional technical support to WordPress users by leveraging in-depth knowledge of WP Astra, the leading WordPress theme- Identifying and reporting trending issues to the development team promptly, facilitating timely resolutions and ensuring a seamless user experience- Conducting comprehensive training sessions for new team members, equipping them with expertise in WordPress, our products, and effective communication skills- Ensuring the seamless onboarding of new technical support agents, fostering their integration into the team and empowering them to deliver outstanding customer service.
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