Naveen Ravishankar

About Naveen Ravishankar

I am a results-oriented Sales & Marketing Manager with 13+ years of experience driving growth in sales and optimizing operational efficiency across diverse industries. My proven track record includes consistently exceeding revenue targets, streamlining processes, and enhancing customer experiences. I excel in developing and executing comprehensive sales strategies that align with business objectives to improve market penetration and operational excellence.In my current role, I oversee and lead the sales team, managing the selling operations of the company\'s product portfolio and delivering solutions tailored to client needs within industry projects. I am proficient in direct client engagement, serving as a Single Point of Contact (SPOC), and significantly improving project delivery and customer satisfaction. My strategic approach to operations management includes analyzing and optimizing processes to boost efficiency, reduce costs, and enhance productivity. I manage inventory levels effectively to balance customer demand and holding costs, and I adeptly negotiate contracts to ensure the cost-effectiveness and timely delivery of goods and services.As a strong team leader, I am recognized for enhancing team performance through effective recruitment, training, and development programs. My hands-on experience in conducting market analysis informs robust pricing strategies and accurate sales forecasting, maintaining a competitive edge in the market. Notably, I have driven a 15% year-over-year increase in sales revenue by optimizing the sales funnel and enhancing lead generation techniques. Additionally, I developed and executed a new CRM strategy that improved customer retention rates by 10% and increased repeat business.With a deep understanding of both tactical and strategic aspects of sales and marketing, I am committed to fostering strong relationships with business stakeholders to ensure optimal customer service delivery and sustainable business growth.

Experience

1. Sales Lead

   Royal Enfield

   Dec 2025 — Present · Bengaluru, IN

   Lead and manage the sales team to achieve monthly and quarterly volume targets* Drive retail sales across assigned dealerships or territories* Monitor daily sales performance and take corrective actions* Work closely with dealer principals and sales managers to improve retail performance* Ensure dealerships follow Royal Enfield sales processes and standards* Support dealers in achieving targets for motorcycles, accessories, and merchandise* Train and mentor sales executives on product knowledge and selling skills* Conduct regular performance reviews and on-ground coaching* Motivate the team to maintain high performance and engagement* Ensure a premium Royal Enfield customer experience at every touchpoint* Oversee test-ride programs, enquiry handling, and delivery experiences* Address escalated customer concerns and ensure timely resolution* Monitor lead allocation, follow-ups, and conversion ratios* Drive discipline in CRM usage and data accuracy* Improve enquiry-to-booking and booking-to-delivery conversions* Track competitor activity, pricing, promotions, and new launches* Gather market and customer insights and share with regional teams* Support feedback loops for product and marketing improvements* Support regional and dealership marketing campaigns and activations* Drive participation in brand events, ride programs, and community initiatives* Support local promotions and festive sales initiatives* Track sales performance, pipeline, and forecasts* Ensure compliance with pricing, schemes, and brand guidelines* Maintain ethical sales practices and documentation standards* Act as a brand ambassador for Royal Enfield on-ground* Promote Royal Enfield values, riding culture, and community engagement

Education

• Delhi University

  Bachelor of Commerce (B.Com.), Marketing