Naveen Raghunathan

About Naveen Raghunathan

I am a Supply Chain Operations leader with a strong focus on people, purpose, and performance. I lead a 180‑member team who span across Demand Planning, Promo Planning, Supply, MRP, Logistics, Order Management, and Collections & Claims. My leadership philosophy is rooted in servant leadership, empowering teams, and creating an environment where people can thrive, innovate, and deliver exceptional outcomes.With deep expertise in Supply Planning, Production Planning, Materials Planning, Purchasing, Procurement and Logistics, I have guided the transformation from a transactional service provider to a strategic hub‑based operating model that manages a Virtual Manufacturing FMCG Factory from offshore location. This shift enhanced end‑to‑end planning governance, improved operational visibility, and strengthened the agility and scalability of the supply chain.I take pride in building high‑performing, engaged, and purpose‑driven teams. My leadership is grounded in active listening, coaching, collaboration, and enabling individuals to reach their full potential. I believe that when people feel supported and valued, organizations achieve their highest levels of performance.Core strengths:Global Supply Chain Operations LeadershipHub‑Based Delivery Models & Virtual Factory OperationsEnd‑to‑End Planning Excellence (Demand, Supply, Materials, Production)Large-Scale Team Leadership & Capability BuildingProcess Optimization, Lean, Automation & Digital EnablementExecutive Stakeholder Management & Client LeadershipStrategic Road mapping, Governance, and Change LeadershipPeople Leadership, Coaching & Capability DevelopmentServant Leadership & Culture BuildingStrategy, Governance & Change LeadershipAs a Head of Supply Chain Operations, I focus on setting a clear vision, empowering teams with the right tools and autonomy, and driving meaningful progress across service, cost, and operational excellence. My mission is simple: inspire people, elevate performance, and build resilient supply chain operations that drive long-term business success.

Experience

1. Senior Engagement Manager

   Capgemini

   Mar 2025 — Present · Chennai, IN

   I lead a 180‑member global Supply Chain Operations organization spanning Demand Planning, Promo Planning, Supply & Materials Planning, MRP, Order Management, Logistics, and Collections & Claims. Operating at a Director‑equivalent scope, I drive the end‑to‑end transformation of a global hub that manages Virtual Manufacturing operations for multiple global markets.In addition to operational leadership, I serve as the Single Point of Contact (SPOC) for selling and positioning the Virtual Factory solution to new clients, contributing directly to new business acquisition and expanding our company’s footprint across global supply chain services.Key Achievements & Responsibilities:Lead a large-scale, multi‑disciplinary supply chain hub delivering service, cost, cash, and operational excellence.Transformed a transactional support model into a strategic Virtual Factory operating model with enhanced governance, real-time visibility, and increased agility.Drive forecasting accuracy, production continuity, materials readiness, and global planning orchestration for FMCG and multi-market operations.Strengthen logistics and fulfillment performance, improving OTIF and optimizing freight, warehousing, and transportation flows.Deliver significant cash flow improvements through inventory push‑outs, overdue reduction, and disciplined order governance.Champion digital enablement, automation, analytics adoption, and Lean process optimization across end-to-end planning.Build high‑performing, engaged teams through servant leadership, coaching, capability development, and organizational design.Partner with global senior executives on strategy, capacity alignment, service improvement, and operational governance.SPOC for business development of the Virtual Factory offering, presenting capabilities to prospective clients, shaping solutions, and enabling expansion of new business opportunities.

Education

• Anna University Chennai

  BE, Electronics & Instrumentation Engineering

  2004 — 2008

Skills

• Logistics
• Sap
• Procurement
• Hazop
• Supply Chain Management
• Management
• Team Management
• Business Strategy
• Engineering
• Project Planning
• Process Engineering
• Market Research
• Erp
• Sap Mm