Naveen Pradip

About Naveen Pradip

Client Onboarding Specialist Banking, BPaaS and SaaS SolutionsWith over 5 years of hands-on experience in client onboarding across Banking, Private Banking, BPaaS (Business Process as a Service), and SaaS environments, I bring a unique blend of domain knowledge, operational precision, and client-centric focus to every engagement.My career has been shaped by working at the intersection of financial services and technology, where I’ve helped institutions streamline onboarding journeys, enhance customer experience, and ensure compliance with evolving regulatory landscapes. Project Transition ExpertiseOne of the most defining chapters of my professional journey was being part of a large-scale project transition—moving core banking operations from a traditional bank to a service provider platform. As a member of the Solutions Implementation Team, I played a pivotal role in ensuring seamless migration, stakeholder alignment, and operational continuity in a hybrid Business Analyst cum Team Lead role. This experience sharpened my skills in cross-functional collaboration, change management, and solution delivery under tight timelines. Risk ManagementBeyond onboarding and implementation, I’ve actively contributed to the risk management framework of transition projects. From identifying operational risks to supporting mitigation strategies, I’ve worked closely with internal teams and external partners to uphold service integrity and minimize disruption.I thrive in dynamic environments where innovation meets execution, and I’m passionate about building scalable onboarding processes that empower clients and drive business growth.Leadership I have experience in handling teams in Account Opening and Client Onboarding within the Banking and Financial sector. Adept at guiding teams to achieve operational excellence and high compliance standards through clear direction, collaborative engagement, and proactive problem-solving. Committed to developing talent, fostering ownership, and driving performance, while ensuring seamless client experiences and consistent process improvements.

Experience

1. Team Lead Onboarding Analyst

   JPMorganChase

   Nov 2025 — Present · Bengaluru, IN

   Team Lead Onboarding Analyst in Incremental Implementation Client Onboarding Team (Commercial and Investment Banking)Focusing on existing Commercial and Investment Banking clients on their Account Opening, Account Maintenance and Account Management

Education

• LIONS SCHOOL KOPPAM, PALGHAT

  10th

  2013 — 2013

• Loyola College

  Bachelor of Commerce - BCom, Commerce and Finance

• SCMS GROUP OF INSTITUTIONS

  PGDM, Marketing and HR

  2018 — 2020

• Loyola College

  Bachelor of Commerce - BCom, Finance & Commerce

  2015 — 2018

• LIONS SCHOOL KOPPAM, PALGHAT

  12th, Commerce

  2015 — 2015