Naveen Naidu

About Naveen Naidu

To be an astute learner and the best performer in your organization. So that I can build…

Experience

1. Consultant Data Scientist

   Accenture

   Mar 2021 — Present · Bengaluru, IN

   In my role at Accenture, I partner closely with business leaders to understand organizational priorities and challenges, enabling data-driven strategies that support growth and innovation. I translate complex business challenges into targeted data science problems, ensuring that our solutions align with strategic objectives and deliver measurable ROI. My work involves developing and deploying advanced predictive models and recommendation systems that uncover actionable insights and optimize critical business processes. I also serve as a liaison between technical teams and business units, effectively communicating analytical findings to empower informed decision-making across the organization.Achievements: I spearheaded the creation of sophisticated Large Language Model solutions, processing over call transcripts with 90% accuracy in identifying caller intent. My initiatives in sentiment analysis led to a 15% reduction in customer dissatisfaction, while enhancements in call center efficiency resulted in a 20% reduction in handling time and a 10% increase in first-call resolution, yielding significant operational cost savings.