Naveen Kumar Maddala

Major Incident Manager | ITIL Certified | Certified Scrum Master | AWS Cloud Practitioner | Change & Problem Management | Agile | ServiceNow | FreshDesk

Role
Information Technology Analyst at Tata Consultancy Services
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Naveen Kumar Maddala

ITIL v4 Certified IT Service Management professional with 8+ years of experience leading…

Experience

  1. Information Technology Analyst

    Tata Consultancy Services

    Aug 2022 — Present · Hyderabad, IN

    Oversee Incident and Major Incident Management processes within a clearly outlined procedural framework, ensuring the uniform implementation of standardized methods to promptly restore IT services for authorized end-users.

Education

  • St.Patrick's High School - India

    School

    1999 — 2010

  • Narayana junior college

    Intermediate

    2011 — 2013

  • Bhashyam High School

    Higher school

    2010 — 2011

  • St.Marys Engineering College

    Bachelor of Engineering

    2013 — 2017

Skills

  • Technical Skillset
  • Project Planning
  • Team Management
  • Project Management
  • Project Excecution

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Naveen Kumar Maddala — Information Technology Analyst at Tata Consultancy Services in Hyderabad, TG, IN | Unifers