Naveen Kumar
Cyber Security Leader at HCL Technologies
- Role
- Group Manager - Cyber Security Fusion Center at HCLTech
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Naveen Kumar
A Network Security practitioner with over 18+ Years of strong experience into Cyber…
Experience
Group Manager - Cyber Security Fusion Center
Jun 2021 — Present · Noida, IN
Leading a global team supporting Perimeter Security, Vulnerability Assessment, OT Security, Disaster Recovery, Governance Risk and Compliance, Endpoint threat detection and response, overall Security operations - SIEM services for North America region customers. • SOW review and annual compliance review with internal teams and hold them accountable for the complete scope coverage.• identifying new business opportunities within existing delivery and onboarding of new customers to Managed Service Provider platform.• Conducting monthly security operations review and QBR\'s with customers.• Participating with sales and pre-sales team for solution review discussions.• Conducting interviews and preparing training plans for the business unit.• Escalation management from leadership front on critical business impacting issues.• Maintaining profit margins and expending scope of business with existing client base.• Assign responsibilities to each stake holder and hold them accountable for their deliverables.• Ensure that all Service Management processes are followed and all incidents, request tasks and infra change assignments are addressed within the required time to adhere to contractual SLA\'s.• Internal RCA review and provide detailed incident RCA\'s to the customers.• Driving service improvement plans to customers satisfaction.• Preparing tabletop exercise plans with consultants and solution architects group for various customer.• Driving resource optimisation and cost optimisation measures to maintain optimum profit margins for the delivery unit.
Education
Delhi University
Graduate
2002 — 2005
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