Naveed Uvais

Customer Support Specialist @TD

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Customer Support Specialist @TD

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ON, CA

EDUCATION

N/A

CIM | The Chartered Institute of Marketing

Post Graduate Diploma in Marketing , Marketing/Marketing Management, General

2017

Digital Deepak

Digital Marketing

N/A

Asia Pacific Institute of Digital Marketing (APIDM)

Digital marketing , Digital Communication and Media/Multimedia

N/A

London Chamber of Commerce and Industry

Diploma in advertising and selling

SKILLS

Team ManagementCompetitive AnalysisConsultationSales ManagementBusiness DevelopmentDigital MarketingCorporate Website ManagementBrand ManagementCrmMarketing StrategyMarket ResearchStrategyMarketing CommunicationsCorporate CommunicationsOnline MarketingPublic SpeakingPublic RelationsBusiness StrategyRetailSocial MediaAccount ManagementCopywritingSalesOnline AdvertisingManagementSocial Media MarketingTrainingAdvertisingNegotiationMarketing ManagementIntegrated MarketingLeadershipMarketingCopy EditingEvent ManagementMarketing ResearchStrategic PlanningBrand Development

ABOUT NAVEED UVAIS

As a Marketing Support Specialist at Besanz, I apply my 8+ years of international experience and Chartered Marketer credentials to devise and execute customer-focused marketing campaigns that drive sales, increase market share, and bring in profitable recurring customers. I have the knowledge and know how to use the correct online tools / platforms to steer brand growth. I love bringing bold ideas to life, whether it be narrating a brand story or crafting compelling campaigns, my goal is to create an impact in all stages of the marketing funnel. To me, great marketing isn\'t just about driving results, its about building connections, delivering value, and helping brands grow in ways that truly resonate with their audience.In my spare time, I love exploring different global cuisines, crafting short narratives, attending networking and public speaking events and listening to uplifting podcasts that fuel my inspiration.Key Milestones Awarded first runner up for community empowerment at Inside Access, 2018 Attributed to the highest sales growth for the 4th quarter of 2019 in Education.($1.2 Mn in revenue) Boosted Q1 2020 restaurant revenue by enhancing product offerings and achieving 50% sales growth. Collaborated with influencers & delivery platforms (Uber Eats) improving revenue by 40%, 2021 Achieved a 15% increase in qualified leads via targeted ads / live chat support for besanz, 2024Technical Tool Box & Platform Management Facebook ads manager, Instagram & Whatsapp Business, Twitter, YouTube, TikTok, Hootsuite, Later, Canvas, Google Analytics, SEO, HubSpot, Buzz Sumo, ChatGPT, Midjourney, Capcut, Adobe Premier Rush, WordPress CMS, WIX, PowerBi, SAP, Grey Orange, Shopify, Zoom, Teams & Microsoft Programs. Please feel free to reach me via LinkedIn or email for any services at n••••••••@gmail.com

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Naveed Uvais — Customer Support Specialist at TD in Toronto, ON, CA | Unifers