Nautica Nimmons

Instructional Designer & E-learning Developer @Community Choice Credit Union

Farmington Hills, MI, US

Annually consult and contribute to 6+ prioritized cross-functional organizational projects/strategic initiatives by providing training expertise and developing targeted deliverables to meet goals.•Effectively partner with executive and departmental leaders, SMEs, and stakeholders to translate training needs and strategic goals into actionable learning and development solutions through thoughtful analysis, effective design, and data-driven decision-making.•Design learning solutions and journeys (e-learning, videos, job aids, presentations, communications, assessments, and activities) to support organizational and departmental goals.•Utilize a variety of platforms and software to develop content; Articulate Storyline, Articulate Rise, Camtasia, Vyond, WellSaid Labs.•Manage the organization’s performance and learning management system (450+ team members); configure learning paths, upload & assign courses, manage profiles, and track training metrics.•Member Experience Council Member: Collaborate with cross-functional team to analyze member survey feedback, identify key themes, and translate insights into actionable improvements that enhanced service quality and member satisfaction.•Knowledge Base Team: Collaborate with admins to establish departmental objectives, quality assurance standards, SLAs, and feedback systems to ensure consistency and accountability.•Health & Wellness Team: Selected and guided committee members, led decision-making, created the annual calendar, designed the internal wellness site, and cataloged all team member resources.•Leverage AI tools (e.g. WellSaid Labs, Copilot) to enhance the instructional design process— quicker voiceover development, improved assessment design, creativity, and workflow efficiency.•Remain current on industry trends and standards and seek continuous development opportunities such as bootcamps, courses, literature, and webinars.

Saginaw Valley State University

Bachelor of Arts - BA

Wayne State University

Master of Education - MEd