Natalie Austin

Records Manager @Atlanta Housing

Atlanta, GA, US

Full-time position in charge of daily Records Management operations. A Certified Records Manager, Certified Scrum Master, and SharePoint 2016 Administrator at the Atlanta Housing Authority. Information management professional with extensive experience in creating and implementing systems to analyze, store and secure data for a variety of enterprises with excellent analytical, problem-solving and management skills. • SharePoint Administrator responsible for managing the daily operations of the enterprise SharePoint site collections serving as a primary EDRM for the Agency.• Serves as Scrum Master for departmental Agile projects and overall program activities.• Successfully planned and executed a full migration from LAN drives to fully built out SharePoint 2016 sites in 8 weeks in response to a security threat. • Created training programs for internal customers and Records Management team members on SharePoint and conducted an average of 100 hours of customer training per year. • Designed and documented the first data map of our information architecture to identify opportunities for improvement.• Successfully created an Essential Records program implementation plan.• Supports eDiscovery and legal holds for litigation as needed.• Serves on evaluation committees for departments considering new IT purchases as needed.

The Catholic University of America

Master of Arts (M.A.), Politics

Wells College

Bachelor of Arts (B.A.), International Studies

Leysin American School

High School Diploma