Natalie Austin

About Natalie Austin

A Certified Records Manager, Certified Scrum Master, and SharePoint 2016 Administrator…

Experience

1. Records Manager

   Atlanta Housing

   Dec 2017 — Present · Atlanta, GA, US

   Full-time position in charge of daily Records Management operations. A Certified Records Manager, Certified Scrum Master, and SharePoint 2016 Administrator at the Atlanta Housing Authority. Information management professional with extensive experience in creating and implementing systems to analyze, store and secure data for a variety of enterprises with excellent analytical, problem-solving and management skills. • SharePoint Administrator responsible for managing the daily operations of the enterprise SharePoint site collections serving as a primary EDRM for the Agency.• Serves as Scrum Master for departmental Agile projects and overall program activities.• Successfully planned and executed a full migration from LAN drives to fully built out SharePoint 2016 sites in 8 weeks in response to a security threat. • Created training programs for internal customers and Records Management team members on SharePoint and conducted an average of 100 hours of customer training per year. • Designed and documented the first data map of our information architecture to identify opportunities for improvement.• Successfully created an Essential Records program implementation plan.• Supports eDiscovery and legal holds for litigation as needed.• Serves on evaluation committees for departments considering new IT purchases as needed.

Education

• The Catholic University of America

  Master of Arts (M.A.), Politics

  2001 — 2003

• Wells College

  Bachelor of Arts (B.A.), International Studies

  1995 — 1999

• Leysin American School

  High School Diploma

  1992 — 1995

Skills

• Enterprise Software
• Project Planning
• Archives
• Administration
• Content Management
• System Administration
• Knowledge Management
• Document Review
• Analysis
• Taxonomy
• Crm
• Information Architecture
• Government
• Records
• Vendor Management
• Research
• Editing
• Cataloging
• Library
• Business Process Improvement
• Process Improvement
• Litigation Support
• Business Analysis
• Databases
• Information Management
• Policy
• Software Documentation
• Team Leadership
• Change Management
• Program Management
• Business Intelligence
• Digital Preservation
• Document Imaging
• Project Management
• Integration
• Document Management
• Management
• Records Management
• Enterprise Content Management
• Powerpoint