Naushad Zubair
Customer Success Lead | Digital Transformation in Fashion Tech
- Role
- Customer Success Lead at CTeBS
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Naushad Zubair
With over two years at CTeBS as a Senior Project Management & Customer Success Lead, I specialize in driving SaaS adoption and ensuring client success in the apparel manufacturing sector. My work focuses on enabling seamless digital transformation through customer success management, SaaS implementation, and agile methodologies, ensuring measurable ROI and reduced churn for our clients. By collaborating with CXOs and factory leaders, I help design and implement smart factory strategies that optimize production processes and transform traditional operations into efficient, data-driven ecosystems. My mission is to empower manufacturers to achieve sustainable growth through tailored SaaS solutions and long-term retention strategies.
Experience
Customer Success Lead
Jan 2024 — Present
Education
Government Polytechnic College
Diploma in Textile Technology
2011 — 2014
National Institute of Fashion Technology India
Bachelor of Fashion Technology
2013 — 2017
Jawahar High School
Matriculation
2009 — 2011
Symbiosis Institute of Management Studies
Postgraduate Degree, Information Technology
2023
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