Mohammad Naushad Zafar

About Mohammad Naushad Zafar

With over 16 years of experience in the IT industry, I am a seasoned professional specializing in leadership, DevOps (CI/CD) practices, and the end-to-end lifecycle management of Java and J2EE based Web Applications. My expertise spans across both Windows and UNIX operating systems.For over a decade, I have demonstrated exceptional leadership capabilities, leading teams of 8 to 10 members. My effective communication skills allow me to engage effectively at all organizational levels, making me a valuable asset whether working independently or as a manager.My current focus revolves around spearheading the DevOps transformation at Mastercard. I play a pivotal role in shaping this transformation through tooling, utilizing technologies such as Chef for infrastructure automation, Jenkins for continuous integration and continuous deployment (CI/CD), and XLR (XebiaLabs Release) for streamlining release management processes. I am also an advocate for change and standards across development, quality assurance, release management, and product development functions.My technical acumen includes hands-on experience with Java, Web services, Struts, Spring, Hibernate, Tomcat, Eclipse, and web-based systems, particularly within the payment domain. I am proficient in handling XML technologies.Notably, my strong technical expertise, combined with excellent communication skills, enables me to bridge the gap between technical complexities and business requirements effectively.I am passionate about driving innovation, optimizing processes, and achieving results in dynamic IT environments. I look forward to contributing my expertise and leadership, along with my proficiency in Chef, Jenkins, and XLR, to your team.

Experience

1. Manager, Bizops (Level 6)

   Mastercard

   Nov 2020 — Present · Pune, IN

   Led the DevOps transformation for Mastercard Prepaid Management Services (MPMS) by building the team from scratch.• Managing a team of 8 highly motivated Site Reliability Engineers who helped me solve problems.• Driven the transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products.• Embossed shift left attitude in team > To be more proactive & upfront in the development process > To proactively manage production and change activities to maximise customer experience > To increase the overall value of supported applications. • Standardised traditional application specific support activities by centralising points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Education

• Thakral College of Technology, Bhopal

  B.E, Computer Science

  2003 — 2007

• Marwari College

  BCA, Computer Science

  2001 — 2002

• XLRI - VIL Programs

  Executive Development Program in - "Data Science using Python, R & Excel", Artificial Intelligence

• T . N . B College Bhagalpur

  I.Sc, Mathematics

  1999 — 2001