Naushad Alam

About Naushad Alam

As an account management associate DE at Amazon, I work with a team of professionals to provide excellent customer service and support to our German-speaking clients. I also leverage my expertise in German literature and culture to communicate effectively and respectfully with our diverse customers.I have a passion for learning and growing in my field, and I always seek new opportunities to enhance my knowledge and skills. I recently graduated with a master of arts degree in German literature from Jawaharlal Nehru University, where I studied various aspects of German language, literature, and culture, and wrote a thesis on the contemporary German novel. I also have a bachelor of arts degree in German language and literature from Aligarh Muslim University, where I participated in several extracurricular activities, such as social media campaigns, job fairs, and student ambassador programs. Through these experiences, I developed my leadership, teamwork, and communication skills, as well as my creativity and initiative.

Experience

1. Project Manager

   Straive

   Jun 2024 — Present · Puducherry, IN

   Manage end-to-end project lifecycles for book typesetting and content services. Coordinate with teams (pagination, art, XML, QC) to ensure project success. Conduct manuscript and technical analyses. Lead projects independently, delivering on time and within scope.

Education

• Jawaharlal Nehru University

  Master of Arts - MA, German Literature

  2020 — 2022

• Aligarh Muslim University

  BA (hons) , German Language and Literature

  2017 — 2020