Nathan Roy

About Nathan Roy

Senior Systems Engineer with over 20 years of experience in IT management, customer satisfaction, and change management. with demonstrated excellence in leadership, cross-functional collaboration, and strategic planning. Dual expertise in business development and IT enhances my ability to drive impactful results. Seeking to leverage comprehensive experience in Engineering, business development, and program management to achieve exceptional outcomes.Previous experience as a Strategic Business Development Manager Achieved up to 177% annual growth by leading AppleCare initiatives and launching new products and markets.

Experience

1. Senior System Engineer

   Apple

   Dec 2024 — Present · Los Angeles, CA, US

   Assisting Higher Education and Healthcare customers succeed with Apple. Combine deep product knowledge with strong communication skills to demonstrate value, overcome technical concerns, and drive platform adoption. With a passion for problem-solving, collaborate with sales teams and other engineers to deliver cutting-edge solutions that meet customer requirements and fuel growth.

Education

• University of Redlands

  Master of Business Administration (MBA)

• University of California, Riverside

  BS

Skills

• Windows
• Vmware
• Budgeting
• Apple Device Management
• System Administration
• Business Intelligence
• IT Recruitment
• Sharepoint Management
• Citrix
• Netscaler
• Group Policy
• Openfire
• Vmware Esx
• Vsphere
• Budgets
• Computer Hardware
• Mac Os X Server
• Active Directory
• Xp
• Windows Server
• Customer Relations
• Help Desk Management
• Data Center
• Microsoft Office
• Microsoft Sql Server
• Management
• Mdm
• Papercut
• Apple Device Deployment
• Linux
• Project Management
• Ios
• Xenapp
• Iis
• Os X
• Mac Os X
• Open Directory
• Help Desk Support
• Servers
• Mysql