Nati A.
Strategy & Operations | Program & Project Management | SaaS, ERP & Customer Success
- Role
- Strategy & Financial Analyst at CoStar Group
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Nati A.
Program Manager and Customer Success leader with 6+ years driving large-scale initiatives across SaaS, consulting, and operations. I help organizations increase retention, accelerate adoption, and scale transformation programs by combining strategy execution with data-driven insights.At Deloitte, I managed a $168M innovation portfolio across 155 projects, designing KPI dashboards (SQL, Power BI, Tableau) and commercialization frameworks that improved executive decision-making speed by 22%. Previously, at CaptiveAire Systems, I exceeded 171% of quota and drove $1.4M in new revenue through client success strategies that deepened engagement and retention.I thrive at the intersection of strategy and execution — aligning stakeholders, simplifying complexity, and delivering measurable outcomes. I’m currently seeking Program Management or Customer Success leadership roles where I can drive SaaS growth, build scalable client engagement strategies, and deliver lasting business impact.
Experience
Strategy & Financial Analyst
Dec 2025 — Present · Arlington, VA, US
Education
University of Maryland
Bachelor’s Degree, Chemical and Biomolecular Engineering
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