Nathasree Ragupathy
Support Engineer || Senior Accounts Review || Fraud analyst
- Role
- Accounts Review at Walmart Global Tech India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Nathasree Ragupathy
At Zoho, our team excels in delivering customer success through effective technical support for SaaS products, managing an impressive volume of support tickets while maintaining a focus on quality and efficiency. My role involves troubleshooting complex email delivery issues and facilitating seamless third-party integrations, leveraging my thorough understanding of technical systems and networking.With a solid educational foundation in electronics and instrumentation engineering from AMRITA VISHWA VIDYAPEETHAM, my competencies extend beyond typical customer service to include a deep grasp of DNS, DHCP, and advanced switching protocols. This technical acumen, coupled with certifications in data acquisition and industrial robotics, positions me to contribute significantly to the customer experience and product improvements.
Experience
Accounts Review
Sep 2024 — Present · Chennai, IN
Support Engineer || Senior Accounts Review
Education
AMRITA VISHWA VIDYAPEETHAM
Bachelor of Technology - BTech
2017 — 2021
Atomic Energy Central School
High School, Computer Science, General
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