Nathan Urquhart
- Role
- Team Lead - Enterprise Client Success Manager at Csquare
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Nathan Urquhart
People and connections matter. Doing right by clients will always be the…
Experience
Team Lead - Enterprise Client Success Manager
Dec 2020 — Present
Evoque Data Center Solutions™ is a portfolio company of Brookfield Infrastructure Partners, a leading global infrastructure asset manager that owns and operates high-quality, long-life assets in the utilities, transport, energy, and data infrastructure sectors across North and South America, Asia Pacific, and Europe. Primary Customer Advocate, Trusted Advisor, and Technical Account Manager of Strategic Clients Supported OneNeck’s Top 10 MRR Clients Coordinated / “The Glue” for the customer, leveraging many parts of the organization to optimize the customer experience and solve problems, including execution engagement Strong collaboration skills with managing internal and external stakeholders Process Improvement Implementations for Client CRM Tools and Net Promoter Score (NPS), which assisted the SDM’s and AE’s on strategy for client upsell and renewals
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