Nathan Wagner

About Nathan Wagner

At the heart of my work is a constant: help people, teams, and organizations perform at their best, faster and more effectively.I design training and enablement initiatives that strengthen teams, accelerate onboarding, and generate measurable impact. I’ve helped hundreds of leaders and teams level up through development programs that actually stick, designed onboarding that doubled new hire profitability, and successfully rolled out sales tools and processes without the usual disruptions.From supporting sales teams to leading cross-functional initiatives, driving organizational change, and building high-impact coaching and leadership programs, I combine strategy, operational excellence, innovation, and agility to deliver scalable and lasting results.Great enablement does not just support performance; it accelerates it. That is the impact I deliver.

Experience

1. Curriculum Designer

   Consumer Cellular, Inc.

   Mar 2025 — Present

   Consumer Cellular is a leading provider of mobile services for older adults. Lead learning and instructional design initiatives across multiple programs. Create blended learning experiences that accelerate ramp-up, engage learners, and build readiness for real-world performance.* Redesigned the onboarding curriculum for new customer service representatives, establishing an enhanced training schedule and implementing updated training presentations, new interactive activities, eLearning courses, and a comprehensive facilitator guide.* Built simulations to provide realistic, hands-on practice for new hires, accelerating readiness for real-world customer interactions.* Piloting the program to improve ramp-up speed, engagement, and customer experience, with tracking and feedback mechanisms built in for ongoing optimization.

Education

• Winona State University

  Bachelor of Arts (B.A.), Theatre; Economics

  2003 — 2006

Skills

• Wireless
• Financial Reporting
• Producing
• Team Leadership
• Customer Experience
• Production Managment
• Statistical Data Analysis
• Directing
• Customer Satisfaction
• Sales Management
• Sales
• Acting
• Leadership Development
• Telecommunications
• Sales Process
• Tennis
• Account Management
• Team Building
• Direct Sales
• Solution Selling
• Operations Management
• Strategic Planning
• Creative Strategy
• Leadership
• Retail
• Financial Analysis
• Soccer
• Theatrical Production
• Mathematics
• Project Management
• Data Analysis
• Improvisational Comedy
• Sales Operations
• Customer Retention
• Customer Service