Nathan Triemstra

About Nathan Triemstra

Product Manager | Financial Services | Credit Card Servicing | Lending ServicingWelcome to my profile. I am a customer-focused Digital Product Manager with 8+ years in financial services. My passion lies in using technology to drive successful product strategies that enhance customer experiences. Professional Experience:VP, Digital Product Mgmt Senior Mgr at PNC Financial Services. Own the Credit Card servicing and Retail Lending servicing product vision in Salesforce, collaborating with cross-functional teams to align efforts with business goals and customer needs. Agile expert, managing risks and delivering improvements. Market Insights and Customer-Centricity:Voice of the Customer, conducting market research and analyzing feedback. Translating insights into actionable features for business growth and customer satisfaction. Data-driven decision-making for valuable products. Agile Methodologies and Project Management:Experienced in agile and waterfall work streams, particularly Scrum. Delivering exceptional results on strategic initiatives, optimizing product development and achieving milestones. Cloud Technology Advocacy:Hands-on with cloud-based systems, leading digital transformations and migrating product sets for cost savings and efficiency. Education and Certifications:MBA from Robert Morris University. Certified SAFe Product Manager (POPM) from Scaled Agile.Passionate about innovation and delivering value. Open to networking and exploring new opportunities in financial services and technology-driven product strategies.Feel free to reach out via LinkedIn messaging.

Experience

1. VP, Digital Product Management Senior Manager

   PNC

   Nov 2024 — Present · Pittsburgh, PA, US

   Lead product vision and customer experience for Credit Card within employee assisted channels- Manage a team of Product Owners and Business Analyst supporting Lending products- Support modernization of Credit Card portfolio and customer experience.

Education

• Western Michigan University - Haworth College of Business

  Bachelor of Business Administration (BBA), Finance and Accounting

• Robert Morris University

  Master of Business Administration - MBA

  2020 — 2022

• University of Potsdam

  Negotiation Case Training

  2018 — 2018

• Paderborn University

  Global Negotiation

  2018 — 2018

Skills

• Microsoft Crm
• Kyc
• Marketing
• Team Leadership
• Wealth Preservation
• Data Analysis
• Long Term Care Insurance
• Wealth Accumulation
• Relationship Management
• Life Insurance
• Sales Process
• Leadership
• Disability Insurance
• Teamwork
• Risk Management
• Training
• Project Management
• Microsoft Office
• Sales
• Time Management
• Customer Service
• Term Life Insurance
• Social Media
• Public Speaking
• Financial Planning
• Microsoft Excel
• Management