Nathan Adams
Delivering Unified services and support to maximize the value of your Microsoft investment
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Nathan Adams
I’m passionate about Microsoft, technology, customer service, and community. As a Customer Success Account Manager, my goal is to help businesses maximize the value of their Microsoft relationship by proactively addressing risks, minimizing downtime, and streamlining operations to improve efficiency and accelerate business growth.
Experience
Senior Customer Success Account Manager
Jul 2020 — Present · Fargo, ND, US
Education
University of North Dakota
Master of Computer Science Cyber Security - MSCS, Computer Science Cyber Security, Data Security
University of North Dakota
Bachelor of Business Administration - BBA, Business Administration and Management, General
2004 — 2008
University of North Dakota
Master of Business Administration - MBA, Business Administration and Management, General
2014 — 2016
Skills
- Microsoft Technologies
- Enterprise Software
- Enterprise Architecture
- Office 365
- Microsoft Sql Server
- Software Project Management
- Itil
- Agile Project Management
- Service Delivery
- Technical Support
- Cyber Defense
- Solution Architecture
- IT Service Management
- Virtualization
- Business Intelligence
- Professional Services
- Customer Service
- Agile Methodologies
- Microsoft Products
- Saas
- Customer Satisfaction
- Sharepoint
- Soa
- Windows
- Active Directory
- Windows Server
- Cyber-Security
- Incident Management
- Cloud Computing
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