Nathan Normandin
Senior Director of Performance Engineering @Salesforce
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WORK HISTORY
Senior Director of Performance Engineering @Salesforce
Burlington, MA, US
As Senior Director of Performance Engineering for Salesforce Commerce Cloud, I lead a specialized team focused on optimizing the end-to-end performance of our global eCommerce platform—including B2C, B2B, OMS, Payments, and Checkout systems. My role is centered around ensuring our platform scales reliably, loads blazingly fast, and delivers exceptional customer experiences at every transaction.We embed performance into every phase of the development lifecycle—from architectural reviews and code-level optimizations to CI-integrated benchmarks and real-time observability. I partner closely with engineering, product, and infrastructure leaders across Salesforce to drive a performance-first mindset, and ensure our systems meet the demands of today’s top global brands.Focus areas include- Technical strategy for platform-wide performance and scalability - Leadership of cross-functional performance initiatives across products and infrastructure - Development of tooling, benchmarks, and differential reporting frameworks - Mentorship and growth of a world-class performance engineering teamIf you’re passionate about systems performance and want to shape the future of digital commerce, let’s connect!
EDUCATION
Oakland University
Bachelor of Science
SKILLS
ABOUT NATHAN NORMANDIN
ITIL certified technical specialist with over 15 years of technical support and operations experience. My core focus is to connect technical resources with support and operations resources to drive process improvements and reduce customer impact.
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