Nathan Lee

About Nathan Lee

I’m a restaurant operations expert with 30+ years of experience helping owner-operators, bakery cafés, and regional brands grow revenue, reduce chaos, and build high-performing teams.Through NDulge Restaurant Consulting, I work with clients to lead turnarounds, scale operations, and install systems that stick—so they can focus on growth, not just daily fires.Recent wins include:Supporting a $45M brand saleDriving a 21% revenue increase for a regional groupCutting turnover by 90% with structured, people-first trainingI lead with operational clarity, financial discipline, and a deep respect for the teams behind every great guest experience.Specialties:Multi-Unit Leadership | Operational Systems | Financial Strategy | Labor Optimization | Training & Team Development | Restaurant TurnaroundsLet’s connect if you’re ready to take your operation to the next level.

Experience

1. Founder & Principal Consultant

   Ndulge Restaurant Consulting

   Mar 2018 — Present · US

   Founded NDulge to advise restaurant operators on driving scalable growth, streamlining operations, and improving leadership accountability. Engagements span independent concepts, bakery cafés, regional chains, and national groups—focused on bridging the gap between passion and profitability.Consulting areas include operational system design, FOH/BOH training, labor modeling, financial analysis, and leadership development.Selected Results:• Increased revenue by 21% in 90 days for a San Diego group by realigning service systems and leading FOH hospitality workshops• Contributed to a $45M brand sale through menu design and FOH/BOH optimization• Supported 30% post-COVID company growth by building labor systems, inventory controls, and budget models for a multi-unit regional group• Reduced turnover by 90% FOH and 78% BOH at a bakery café through the development and implementation of a values-based training programCore Skills:Operational Strategy · Financial Planning · Labor Modeling · FOH/BOH Systems · Team Training & Development · Culture Building · P&L Performance · Guest Experience Strategy · Multi-Unit Optimization · Business Growth Strategy

Education

• Northern Arizona University

  Hotel, Motel, and Restaurant Management