Nathan Koch
Customer Success Manager @ Dialpad
- Role
- Customer Success Manager - Premier Accounts at Dialpad
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Nathan Koch
I’m a results-driven SaaS Customer Success professional with a proven track record in…
Experience
Customer Success Manager - Premier Accounts
Oct 2024 — Present
Responsible for partnering with executives to drive measurable business outcomes. I lead strategic QBRs, refine processes for greater efficiency, and collaborate cross-functionally to deliver ROI. My focus is on building lasting partnerships and ensuring clients achieve their goals with Dialpad’s solutions.
Education
Colorado State University
Bachelor of Science (B.S.), Business Administration and Management, General
2011 — 2015
Skills
- Microsoft Word
- Event Planning
- Public Speaking
- Student Development
- Powerpoint
- Microsoft Excel
- Customer Service
- Microsoft Office
- Management
- Team Building
- Group Dynamics
- Recruiting
- Community Outreach
- Teamwork
- Leadership
- Conflict Resolution
- Social Media
- Student Affairs
- Leadership Development
- Time Management
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