Nathan Judd

About Nathan Judd

Strategic VP of Customer Operations with expertise in scaling digital marketing services to exceed $40M in annual revenue globally. Builds high-performing delivery engines while aligning cross-functional teams to optimize margins. Transforms agency systems to adapt to market demands and the changing AI landscape to ensure stability and client satisfaction. Provides clarity and structure to enhance agency growth. Mentors young professionals and provides opportunities to grow so they can take on their next challenge.I\'ve worked in the search and digital marketing since in infancy of the industry. I\'ve been fortunate enough to work in varied roles and learn from incredible people over the years. Most of my roles have been driving revenue generation from an operational standpoint, more directly with ad operations and programmatic advertising, and less directly by providing the service an end customer is paying. Start-ups are my jam. I love all the hats everyone wears as they begin to specialize into what they do best. Everyone has a ton to offer. I\'ve contributed to the eventual acquisition of multiple internet marketing agencies. Behinds the scenes making sure everything is humming along effectively and efficiently is my happy place. Anticipating and solving problems, adapting on the fly when everyone\'s thrown for a loop, and setting up systems so future issues are avoided altogether. Exercising operational prowess before I realized \"operations\" was a thing. These crucial strategies enabled the prolonged success of these firms in the ever-changing world of search marketing. My project and product management experience prior to Boostability allows me to see the big picture when it comes to connecting technology and a workforce. Earned a Bachelor of Science degree in Information Technology, with an emphasis in Administration from Utah Valley University.I\'m metrics-driven and love to dive into the data to discover potential areas for increased value. I\'ve got an eye for sustainable process improvement. He\'s a proponent of lean manufacturing methodologies, kaizen, and creating an awesome company culture. Happy people work better. Specialties: search visibility for small businesses, including onsite page optimization, link building, and LLM inclusion. Building and training high quality SEM teams in office, at-home, and around the world.

Experience

1. Vice President of Customer Operations

   Boostability

   Sep 2025 — Present · Lehi, UT, US

Education

• Utah Valley University

  Bachelor of Science (BSc), Information Technology

  2003 — 2007

Skills

• Marketing
• Product Management
• Microsoft Office
• Link Building
• Google Analytics
• Account Management
• Sem
• Online Advertising
• Affiliate Marketing
• Hiring
• Start-Ups
• Google Adwords
• Social Media
• E-Commerce
• Microsoft Word
• Team Leadership
• Advertising
• Advertising Operations
• Web Analytics
• Google Webmaster Tools
• Culture
• Analytics
• Web Marketing
• Keyword Research
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Conversion Optimization
• Email Marketing
• Online Reputation Management
• Local Search
• Awesomeness
• Star Wars
• Marketing Strategy
• SEO
• Ppc
• Digital Marketing
• Landing Page Optimization
• Wordpress
• Online Marketing