Nathan Jamroga
Building personal health partnerships that lead to successful outcomes
- Role
- Crm Administrator and Financial Consultant at Optum Workers Comp And Auto No-Fault
- Location
- Pittsfield, MA, US
- LinkedIn followers
- 500 followers
About Nathan Jamroga
Developing myself professionally as a Senior Business Data Analyst has allowed my…
Experience
Crm Administrator and Financial Consultant
Optum Workers Comp And Auto No-Fault
Feb 2025 — Present · US
As programs are a vital role in streamlining success across departments and teams, a strong CRM can create avenues of efficiency and automation for users across different responsibilities. In this role, I have the ability to help driven individuals secure and support clients using a best-in-class Salesforce CRM program. Developing, expanding, restructuring, and engineering business objects are daily goals of which I tailor to the specifics in the Workers\' Comp and PBM space. Additionally, I use analytics and data to formulate tools to help our Client Management and Success teams with Sales Enablement Dashboards and Reports, while delivering support points and global evaluation data to leadership teams. Leading efficiency, effectiveness, and automation across departments to do what teams do best - deliver world class relationships and service to our customers and clients at Optum.
Education
Holyoke Community College
Business Administration and Management, General
2011 — 2014
South Hadley High School
High School Education
2007 — 2011
Isenberg School of Management, UMass Amherst
Marketing
2014 — 2016
Skills
- Customer Service
- Windows
- Public Speaking
- Microsoft Office
- Sales
- Research
- Management
- Microsoft Word
- Team Leadership
- Social Media
- Teamwork
- Html
- Outlook
- English
- Time Management
- Communication
- Microsoft Excel
- Powerpoint
- Social Networking
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