Nathaniel Rollins

About Nathaniel Rollins

Healthcare IT leader with 15+ years of experience directing enterprise clinical applications and utilization management (UM) technology in managed care environments. I specialize in aligning clinical platforms with regulatory requirements, operational efficiency, and financial stewardship—translating strategy into measurable outcomes.At Community Health Choice, I’ve led multi‑year roadmaps, executive steering committee engagement, and vendor strategy across OICS/JIVA ecosystems—delivering significant cost avoidance and operational improvements. Highlights include avoiding liquidated damages, negotiating contract savings tied to platform and module transitions, and driving workflow automation to reduce manual effort and improve throughput.Core strengths include clinical applications governance, UM/prior authorization and appeals workflows, vendor selection and contract negotiation, automation (ServiceNow; UiPath OCR for UM intake), reporting modernization (Power BI), and building high-performing teams that deliver sustainably

Experience

1. is Manager Product Manager

   Community Health Choice

   Jul 2017 — Present · Houston, TX, US

   Delivered a full-cycle clinical systems implementation on time and $2M under budget, enabling $1.1M in savings through reallocation of recouped fees to enhancements. • Represented IT on strategic steering committees, collaborating with executive leadership to standardize procedures and optimize system functionality. • Built compliance tracking in Power BI to correct UM and Appeals reporting—avoided $50K in liquidated damages and completed 98% of report corrections supporting CAP removal.• Increased system automation to 97%, reducing manual intervention and improving operational efficiency.• Managed Agile implementations (JIVA/Optum) for 200+ users within a 6–9 month timeline.• Partnered with leadership on claims performance strategies contributing to $3M annual revenue improvement.

Education

• Prairie View A&M University

  Bachelor of Science - BS

• Prairie View A&M University

  Bachelor's of Science, Electrical Engineering

  1996 — 2001

• Prairie View A&M University

  Bachelor of Science - BS, Electrical and Electronics Engineering

• American InterContinental University

  MBA, Business Administration

  2005 — 2007

Skills

• Software Documentation
• Sdlc
• Business Analysis
• Quality Assurance
• Team Building
• Cross-Functional Team Leadership
• Project Management
• Business Process
• Testing
• Process Improvement
• Strategic Planning
• Analysis
• Sap
• Project Planning
• Software Development
• Crm
• Application Support
• Applications
• Help Desk Support
• Visio
• Management
• Budgets
• Databases
• Team Leadership
• Vendor Management
• Pmo
• Entrepreneurship
• Customer Service
• Leadership
• Training