Nathaniel S.
Proven Asset Protection Professional. Loss Prevention Winco Foods LLC
- Role
- Loss Prevention Agent at WinCo Foods
- Location
- Visalia, CA, US
- LinkedIn followers
- 500 followers
About Nathaniel S.
12+years customer service, cash handling, warehouse duties, shipping, receiving, and loss…
Experience
Loss Prevention Agent
Mar 2021 — Present · Visalia, CA, US
Responsible for overall Loss Prevention activities related to the prevention, apprehension and prosecution of shoplifters. Assist company Loss Prevention staff conducting various investigations. Assist store management with security and safety issues. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.Typical Duties and ResponsibilitiesMaintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service by telephone, email, and in person.Detects, apprehends and prosecutes shoplifters.Prepares and submits reports involving investigations and Loss Prevention (LP) matters.Researches and archives general liability incidents via C.C.T.V.Participates in internal company investigations.Testifies at legal and court proceedings on behalf of the company.Works with local, state and government agencies regarding company matters.Participates in maintenance of loss prevention and safety programs.Conducts loss prevention audits.Detects, investigates and reports hazardous workplace incidents and issues.Provides store support by promoting loss prevention and safety awareness.Provides LP training to store staff.Identifies and troubleshoots C.C.T.V. equipment.Collaborates with loss prevention Field Technicians regarding C.C.T.V. equipment.Maintains loss prevention office and equipment to established standards.
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