Nathaniel Mills
Operations Manager @ Qualtrics | Market Research, Surveys
- Role
- Operations Manager Research Services at Qualtrics
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Nathaniel Mills
As an Operations Manager Research Services at Qualtrics, I lead a team of 11 sales…
Experience
Operations Manager Research Services
Jul 2018 — Present · Provo, UT, US
H2 - 2018 - Managed 7 sales support members- Sales reps we supported hit 141% of their quota - Employee Engagement of team was 92% 2019 - Managed 9 sales support members -Over 50% of reps supported hit numbers -Sales team supported hit 130.5% of quota - 93% EE - Led cross functional OKR to recognized revenue 5.05MM 2020 - Managed 7 sales support members for first half and 3 SAs and 3 SS for latter half of the year- Over 50% of reps supported hit quota - Sales team supported hit 137% of quota - EE 88%+ even through transition of going remote through COVID - Led cross functional OKR to recognized revenue 18.39MM - Worked with accounting to create controls to be SOX compliant, identified items to audit to ensure compliance, and made sure that we complied with the controls established as a department- H2 Started new Solution Architect team and still managed Sales Support Team members for entire year- SAs scoped projects, helped win 2800+ projects 32.4M Revenue 2021 - Managed 8 Solution Architects - Led efforts to approve all rate cards sales needed to approve - Led cross functional OKR to recognized revenue 8.35MM - SAs scoped 15900+ projects, helped win 6850+ projects 83.5M - EE 84%- Top 15% in Qualtrics 2022 - Managed 11 SAs - H1 Led cross functional OKR to recognized revenue 4.2MM - SAs scoped 13300+ projects, helped win 6600+ projects 106.5M - EE 84%- Top 15% in Qualtrics 2023 - Managed 15 SAs in Q1, Org change Managed Customer Unit 6 people - SAs scoped 3100+ projects, helped win 1400+ projects 18.4M - Led efforts to adopt a DIY tool that could help improve our departments margins - ME 98% and EE 88% Highlighted in leadership meeting as a top manager - Customer Delivered 140% towards revenue goal - Team had highest Margin of 78% in department
Education
Snow College
AS
2004 — 2005
Utah Valley University - Woodbury School of Business
Master's degree
2018 — 2020
Brigham Young University
BS
2005 — 2007
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