Nathaniel L.
Desktop Support Engineer @Mtech
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WORK HISTORY
Desktop Support Engineer @Mtech
Cleveland, OH, US
Responsible for ongoing maintenance and future planning of the company’s desktop environment (desktop support, data network, servers)Working with existing vendors to evaluate the new technology available and to provide management recommendations on how to use this technologyConsulting with IT support and design departments to ensure that network expansion projects are in line with the company’s plansSupport, diagnose, and troubleshoots technical IT issues as they arisePerformance monitoring of the company’s desktop infrastructure and making suggestions to increase efficiencyAssist to identify and resolve application and operating system issues that hinder user productivityEvaluate applications and software patches for desktop applications to see if they are used to solve desktop problemsInstall, setup, configure and test a variety of application programs on user workstationsMaintain expert knowledge in desktop and laptop computing applications and use of connectivity infrastructure including the InternetTesting network connections
EDUCATION
Dell computers
Computer Hardware Technology/Technician
INSTITUTE OF ELECTRONICS & COMPUTERS (INDIA) PRIVATE LIMITED
Computer Science Degree , Computer Science
Cleveland State University
Bachelor's degree, Computer Science
ABOUT NATHANIEL L.
Project Managment applications. Experienced Information Technology Specialist with a…
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